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Frequently Asked Questions

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Got questions about your Adjusted Gross Income (AGI)? We’ve got the answers! Whether you’re unsure where to find your AGI or need help understanding what to do next, our FAQ section covers everything you need to know. If you still need assistance, don’t hesitate to call us at 1-833-412-2937—we’re here to help!

  • What is an AGI?
    Your Adjusted Gross Income (AGI) is your total income for the year after certain adjustments, such as retirement contributions or student loan interest deductions. It's a critical number for tax filing because it determines how much of your income is taxable.
  • Is my AGI on my W-2?
    Nope! Your AGI won’t be found on your W-2. While your W-2 shows your earnings, your AGI is calculated after certain deductions and adjustments. You’ll need last year’s 1040 form to find your AGI.
  • Where can I find my AGI?
    You can find your AGI on line 11 of your previous year’s 1040 form. If you don’t have your tax return handy, you can also log into your IRS account and view your tax transcript. Having trouble finding it? Give us a call at 1-833-412-2937, and we’ll help!
  • Do I need my AGI to file taxes?
    Yes, if you're filing electronically, the IRS requires your AGI to verify your identity. Without it, you won’t be able to complete your filing. But don’t worry—if you can’t find your AGI, call us at 1-833-412-2937, and we can help file your taxes without it by doing our own identity verification process!
  • I lost my 1040 form. What do I do?
    Don’t panic! You can retrieve your AGI by logging into your IRS account and accessing your tax transcript. If that’s not an option, give us a call at 1-833-412-2937, and we’ll help guide you through the process or bypass the AGI issue entirely.
  • Can I guess my AGI?
    Guessing your AGI isn’t recommended! Filing with an incorrect AGI can cause your return to be rejected by the IRS. It’s best to find the correct number. If you can’t locate it, give us a call at 1-833-412-2937—we’ll help you get it sorted quickly!
  • Is AGI the same as my taxable income?
    Not exactly. Your AGI is used to calculate your taxable income, but your AGI is your income after certain adjustments. Your taxable income is your AGI minus any deductions or exemptions you're eligible for.
  • I can’t log into my IRS account—what now?
    It happens! Sometimes IRS accounts can be locked due to forgotten passwords or expired login info. If you’re struggling to access your AGI through the IRS, we can help you navigate the process or file your return without needing your AGI. Call 1-833-412-2937 for assistance!
  • I’m filing taxes with my spouse. Do we need both AGIs?
    Yes, if you're filing jointly, you’ll need the AGI from the previous tax return for both you and your spouse to verify your identity with the IRS. If you’re having trouble finding either AGI, we can help—just call 1-833-412-2937!
  • Is my AGI on my pay stub?
    Nope, your pay stub shows your gross pay, but your AGI takes into account various adjustments, like retirement contributions or deductions. You’ll find your AGI on your previous year’s 1040 form.
  • I didn’t file taxes last year. Do I have an AGI?
    If you didn’t file taxes last year, you wouldn’t have an AGI on file with the IRS for that year. But don’t worry—you can still file your taxes! Call 1-833-412-2937 for help with your unique situation.
  • Can you just give me my AGI?
    We can’t directly provide your AGI, but we can definitely guide you on how to retrieve it from the IRS or guide you through alternative filing options if you can’t access it. Call 1-833-412-2937, and we’ll help you every step of the way.
  • Why can’t I just file without my AGI?
    The IRS uses your AGI to verify your identity when filing electronically. If you don’t have it, your return will likely be rejected. However, we can help you file without your AGI if necessary—just give us a call at 1-833-412-2937 to get started!
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